We collect anonymous statistics about your visit, like which of our pages you viewed.
When you sign up for any of our services, paid or otherwise, we will record specific personal information about you, such as your name and email address. We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what versions of our software are in use at any one time. We also log account and transaction history for accounting purposes, and to monitor our business activities.
We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when a report is completed). You have the ability to opt out of any of this communication at any time. If you would prefer not to receive further emails from us, please unsubscribe here. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
We use Fastspring to process our online purchases. This company will have access to your personal and payment information. When paying by credit card, Rowley Associates Limited themselves do not ever have any access to your credit card details. We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.
Rowley Associates take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured datacentres behind firewalls
- All access to information restricted by password and/or secure key
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet. Of course you are responsible for keeping your password and user details confidential. Nobody at Rowley Associates will ever ask you for your password, so please don't trust anybody asking you for it.
Changes to our policy
Online Policy Only